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Privacy policy

Last Updated: [01/07/2025]

1. Introduction

ThemePlugin.xyz ("we," "us," or "our") operates a digital marketplace connecting buyers and creators of WordPress themes, plugins, and digital assets. This Privacy Policy explains how we collect, use, share, and protect your information when you use our marketplace, purchase/sell products, or interact with our services. By accessing ThemePlugin.xyz, you agree to these terms.

2. Information We Collect

a) Buyers & Visitors:

Account details (name, email, username)

Billing address, payment information (via Stripe/PayPal)

Purchase history, downloads, license keys

IP address, device data, browser type

b) Creators (Authors/Sellers):

Business/personal identification details

Tax information (VAT/EIN), payment account details

Product sales data, earnings reports

Identity verification documents (for payouts)

c) Automatically Collected Data:

Usage data via cookies (pages visited, search queries)

Analytics from Google, Hotjar, or similar tools

Transaction timestamps and support interactions

3. How We Use Your Information

4. Data Sharing

We share information with:

Creators: Buyers’ email and purchase details for product delivery/support

Payment Processors: Stripe, PayPal (for transaction processing)

Tax Authorities: Creator tax IDs for compliance (e.g., 1099 forms)

Service Providers: Cloud hosting (AWS), analytics tools, support software

Legal Compliance: When required by law or court order

Note: Creators are independent data controllers for buyer data shared with them. They must comply with privacy laws.

5. Cookies & Tracking

We use:

Essential Cookies: Login sessions, shopping cart

Analytics Cookies: Google Analytics, Meta Pixel

Advertising Cookies: Retargeting ads (opt-out via Ad Settings)
Manage preferences via our Cookie Consent Tool.

6. International Data Transfers

Data may be transferred globally under GDPR safeguards (e.g., Standard Contractual Clauses). EU users may contact our EU representative: eu-rep@themeplugin.xyz.

7. Your Rights

You may:

Access, correct, or delete personal data

Export your data (GDPR/CCPA portability)

Opt out of marketing emails

Restrict processing or object to automated decisions

Withdraw consent (where applicable)
Submit requests: privacy-request@themeplugin.xyz

8. Data Retention

Buyer data: 3 years post-last transaction (tax compliance)

Creator data: 5 years (financial/tax records)

Inactive accounts: Deleted after 1 years

9. Security Measures

SSL encryption for all data transfers

Regular security audits and vulnerability scans

PCI-DSS compliance for payment processing

Two-factor authentication (2FA) for creator accounts

10. Children’s Privacy

Services are not directed to users under 16. We delete underage accounts upon verification.

11. Changes to This Policy

Updates will be posted here with a new "Last Updated" date. Material changes will be notified via email.

12. Contact Us

Data Protection Officer:

Email: dpo@themeplugin.xyz

Mail: [Your Physical Address]

EU/UK Representative:
[Name/Address] | eu-rep@themeplugin.xyz

Marketplace-Specific Policies

For Buyers: Buyer Terms

For Creators: Creator Agreement

Refunds: Refund Policy

Key Compliance Features

CCPA/GDPR: "Do Not Sell My Data" link in footer

Cookie Banner: Granular consent options

Creator Requirements: Mandatory privacy policies for all sellers

Payout Transparency: Detailed earnings/tax reports for creators

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